A little about Alexis
I was born and raised in Morgantown, West Virginia, a small college town about an hour south of Pittsburgh, PA. I am a wife and a mother of two boys, and we have a little dog named Lego. Even though we miss our family dearly, we love living in sunny Florida, and especially our neighborhood in Wesley Chapel.
As a mother and a women's advocate, I believe you have to take care of yourself for the good of your family and yourself. I advise our patients to put their mental health first so they can get back on their feet to support their loved ones. Sometimes, putting yourself first is anything but selfish.
My role as Practice Manager
My leadership role helps ensure a smooth day-to-day operation, which supports the stability and organization of every patient's treatment journey. I am typically the first person you talk to when you call Florida TMS Clinic. I listen to your situation and help you take the next step.
If TMS therapy looks like a fit, I walk you through the process step by step: intake papers, scheduling an evaluation with the doctor, and arrangements for insurance coverage and prior authorization. I also organize the clinic schedule, the doctor's appointments, and the TMS therapist shifts.
My role as your insurance advocate
I help you navigate the new patient process so you know where you stand before speaking to the doctor. Insurance is my bread and butter. We accept most major insurance plans, and if you have a smaller plan, we will work to get a single case agreement so you can receive care.
When an insurer denies an essential treatment like TMS, this is where I advocate for patients. I arrange peer-to-peer reviews, then an internal appeal and, in some cases, an external appeal.
What I love about this work
I love meeting and helping so many people. Before working here I wasn't familiar with TMS therapy, but I have seen with my own eyes how it has changed lives. Knowing there is an alternative to medication, and one that is not an invasive procedure, is a big win.
We want everyone who comes through our door to feel like they belong here. If you know someone struggling with depression and anxiety, give them our number. We would be happy to talk.
Frequently asked questions
Medical information on this page is educational and not a substitute for professional advice. Individual results vary.